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PMI PMO-CP Exam Syllabus Topics:

Topic
Details

Topic 1

Defining and Balancing the PMO Mix of Functions: This module focuses on helping PMO managers and project management professionals define the appropriate mix of functions for the PMO. It covers how to balance strategic, governance, and support functions within the PMO to ensure it delivers maximum value to the organization.

Topic 2

Collecting Stakeholders' Expectations: In this module, PMO managers, project management professionals, and business analysts will learn how to effectively gather and understand the expectations of various stakeholders. This includes identifying key stakeholders, capturing their needs and expectations, and aligning those with the goals of the Project Management Office (PMO).

Topic 3

Defining PMO Key Indicators and Measuring Performance: This module teaches PMO managers and performance analysts how to define key performance indicators (KPIs) for the PMO.

Topic 4

Establishing the PMO Balanced Scorecard: This module helps PMO managers and performance measurement professionals develop and implement a balanced scorecard for the PMO.

Topic 5

Calculating the PMO ROI (Return On Investment): In this module, PMO managers and financial analysts will learn how to calculate the return on investment (ROI) for the PMO. This involves assessing the financial benefits delivered by the PMO relative to its costs and effectively communicating this value to stakeholders and senior management.

Topic 6

Assessing the PMO Maturity and Planning Its Evolution: This module guides PMO managers and strategic planners through the process of assessing the maturity of their PMO.

Topic 7

Defining the PMO Headcount and Competencies: In this module, PMO managers and HR professionals will focus on determining the appropriate headcount for the PMO and defining the necessary competencies for its staff.

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PMI PMO Certified Professional Sample Questions (Q20-Q25):

NEW QUESTION # 20
During a strategic planning session, the PMO leadership team discusses how to select the right mix of functions to ensure long-term success. They consider factors like stakeholder expectations, organizational strategy, and the potential for value generation. Which factors should be considered during the selection of the PMO mix of functions?

A. Whether the function aligns with the overall strategy of the PMO and the organization
B. All answers are correct, as they all contribute to effective function selection
C. The potential of each function to generate benefits, value, and impact over time
D. The potential of each function's contribution to meeting stakeholder expectations

Answer: B

Explanation:
The selection of PMO functions must consider strategic alignment, stakeholder expectations, and value generation. Each of these factors is crucial to ensuring the PMO delivers a balanced mix of services that support organizational goals while addressing stakeholder needs.
References:
* PMI's The Standard for Portfolio Management.
* Balancing PMO Functions for Long-Term Success - PMO Strategy Insights.

NEW QUESTION # 21
A PMO is selecting performance indicators for its functions and discussing why certain indicators might carry more weight than others. Why can the performance indicators of each function have different relevance?

A. Because the relevance of indicators is influenced by the overall maturity of the PMO
B. Because each indicator plays a unique role in measuring the value perception generated for stakeholders
C. Because each indicator has varying potential to contribute to the PMO's financial returns
D. Because the relevance of indicators is determined by the importance of each specific function

Answer: B

Explanation:
Performance indicators vary in relevance because they reflect the unique contributions of each function to stakeholder value. For example, a strategic function may prioritize benefits realization, while an operational function focuses on efficiency metrics. This tailored approach ensures meaningful evaluation.
References:
* PMI's Key Performance Indicators (KPIs) framework.
* Performance Management in PMOs - Tailoring metrics for functions.

NEW QUESTION # 22
A PMO is undergoing an evaluation to understand the impact of its maturity level on organizational benefits. The team is considering how increased maturity influences aspects such as cost, team size, and stakeholder value. What is typically true about a PMO with greater maturity?

A. The greater the maturity, the higher the potential value generated for stakeholders
B. The greater the maturity, the more strategic the PMO will become
C. The greater the maturity, the more functions the PMO is required to perform
D. The greater the maturity, the larger the PMO team required to manage its functions

Answer: A

Explanation:
As a PMO matures, its ability to deliver value improves due to better alignment with organizational goals, efficient processes, and enhanced stakeholder engagement. Maturity focuses on quality and effectiveness rather than merely increasing the team size or the number of functions performed.
References:
* PMI's Organizational Project Management Maturity Model (OPM3).
* Pulse of the Profession Reports - Maturity and value correlation.

NEW QUESTION # 23
Two PMO professionals were allocated to execute a specific function. The allocated professionals have, respectively, Personal Competency Adherence Indicators (p-CAI) of 75% and 65% for this function. It's observed that the Competency Adherence Indicator of the Function (f-CAI) is 85%. We could say that:

A. The f-CAI calculation was done incorrectly and the correct result would be 70%.
B. The f-CAI is calculated according to the goal established by the PMO stakeholders.
C. The calculation was done correctly, but there is not enough information available to justify the f-CAI equal to 85%.
D. The f-CAI is calculated considering the best performance (p-CAI) among the members of the PMO allocated in the function, justifying the f-CAI equal to 85%.

Answer: C

NEW QUESTION # 24
How many maturity levels do each of the PMO functions have?

A. Different levels, depending on the function.
B. 0
C. 1
D. 2

Answer: B

Explanation:
Each PMO function within the PMO Value Ring has four maturity levels. These maturity levels represent the degree of sophistication and capability with which the PMO can execute a particular function. The maturity model helps organizations assess their current capabilities and provides a structured approach to improve the effectiveness of PMO functions as they progress through different levels of maturity.

NEW QUESTION # 25
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